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AI Voice

Bring AI into your business conversations.

ORVOCO AI Voice agents are AI workers designed to handle phone conversations for your business — answering inbound calls, placing outbound calls, and handing off to a person when a call needs one.

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Inbound call · (555) 010-0148
Inbound callRouting question
00:42
Live summaryCaller asking about appointment availability this week.
CallerHi, do you have any appointments open this Thursday?
AILet me check — one moment while I look at the schedule.
Checked calendar availabilityScheduling system
AIThursday at 2pm is open — I can book that for you now.
Illustrative product mockup — not live data
Inbound use cases

Calls coming into your business.

These are examples of the kind of inbound call scenarios AI Voice is designed to support — capabilities continue to expand over time.

Inbound

Answer common questions

Designed to answer frequently asked questions using your configured knowledge.

Inbound

Capture caller information

Designed to collect the details needed to act on a request, like contact info or an order number.

Inbound

Route to the right team

Designed to direct calls to the right person or department based on intent.

Outbound use cases

Calls your business places.

These are examples of outbound scenarios AI Voice is designed to support, within the scripts and permissions you configure.

Outbound

Follow-up calls

Designed to support outbound follow-ups on an open request or lead.

Outbound

Appointment workflows

Designed to support appointment-related outbound calling workflows.

Outbound

Basic confirmations

Designed to support simple outbound confirmation calls within a configured script.

What a call looks like

From pickup to resolution or handoff.

  1. 1
    AI Voice answers and identifies the intent of the call.
  2. 2
    It captures the information needed — an account, an order, a time slot.
  3. 3
    It looks up relevant details through connected systems, within configured permissions.
  4. 4
    If the call falls outside its scope, it's routed to a person with context.
  5. 5
    Otherwise, the call is resolved and a summary is recorded.
Human handoff

Built for handoff, not a replacement for your team.

AI Voice is designed to capture information and handle the conversations it's configured for — and to route or hand off a call to a person when it falls outside that scope. It's not designed to promise human-level conversation in every scenario, and call capacity and accuracy depend on your configuration.

FAQ

AI Voice questions.

What is an AI voice agent?

An AI voice agent is an AI worker designed to handle phone conversations for your business — answering inbound calls or placing outbound calls — and to hand off to a person when a call needs one.

Can AI Voice handle inbound calls?

AI Voice is designed to answer inbound business calls, handle common questions, capture customer information, and route calls to the right team.

Can AI Voice make outbound calls?

AI Voice is designed to support outbound use cases such as follow-ups and appointment-related calls, within the permissions and scripts you configure.

What happens when a call needs a person?

AI Voice is designed to route or hand off a call to your team when it falls outside what the AI agent is configured to handle.

What languages does AI Voice support?

Language support depends on your configuration. Book a demo and we can talk through what that looks like for the languages your business needs.

Does AI Voice sound robotic?

Voice quality depends on your configuration, and we're not going to promise a specific sound or human-level performance on this page without you hearing it yourself. Book a demo and judge it directly.

Hear how AI Voice could work for you.

Book a demo to walk through inbound and outbound scenarios for your business.

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